Pickup Calendar Privacy Notice

This notice explains how the Oak Place Customs pickup-calendar feature handles information when staff connect Google Calendar and customers arrange an order pickup.

Google connection and permissions

An authorized Oak Place owner connects a Google account through Google’s consent screen. Google handles the account sign-in. The application receives the verified account email and authorization to read calendars and manage events.

These Google permissions can cover calendars across the connected account. Setup lists available editable calendars so the owner can choose one. Pickup availability checks, appointment matching, and appointment creation or updates use the selected calendar.

Information used for pickups

The feature uses the connected account email; calendar names and identifiers; busy intervals; and event details needed to match an appointment, including its identifier, date, time, status, customer attendee email, and order or invoice reference.

For a booking or change, it uses the customer name and email saved with the order, the order or invoice reference, and the chosen pickup date and time. It saves appointment details, booking status, and request-tracking records to confirm changes and handle retries without creating duplicate appointments. Customers use their private order link and do not need to connect their own Google account.

How information is used and shared

Google Calendar information is used to operate the visible pickup-scheduling feature: check availability, match the correct order and customer, book an appointment, update an existing appointment, and confirm the result in Production Studio.

Booking details are sent to Google to create or update the pickup event and identify the customer attendee. Google may send Calendar invitations, confirmations, or update emails. Oak Place pickup messages are sent through Resend and can include the order reference, pickup time, and private booking link.

The website and Production Studio use Sites and Cloudflare hosting services to process and store the feature’s connection and booking records. Authorized Oak Place staff use order and appointment information within production and customer-support workflows.

Storage and connection controls

The application encrypts its saved Google authorization credentials. Calendar configuration is restricted to an authorized Oak Place owner.

Disconnect in Pickup Settings removes the application’s saved Google connection and disables new automatic booking and rescheduling through that connection. It does not delete existing Google Calendar events, order records, or booking history. To revoke Google’s authorization as well, remove the application’s access in the connected account’s Google account settings.

For questions about stored pickup information, access, or deletion, contact Oak Place through the support link below.

Contact: Oak Place Support